Payment for licenses or products can be made by credit card (Visa and MasterCard), electronic wire transfers, and personal or corporate checks made payable to the Aman Al Motamiza Group. If a credit card is utilized to make a purchase, the cardholder’s name, as it appears on the card, must be provided along with the expiration date. Credit card fraud is illegal and violations are subject to prosecution in accordance with Saudi Arabia law.
- After receiving bank’s confirmation (24 hours), order will processed and will be delivered to the shipping address;
- Delivery of your order will be through either Naty Arabia delivery team or through Aramex (whichever is Faster);
- Any purchase after 8pm will be subject to an additional 12 hours delay from the bank to confirm payment.
- Starting October 1st 2015, when more than one credit card is being used to pay the same order at the checkout, the order will not be processed until a copy of the national Id or Iqama is provided along with a copy of the used card showing the last 4 digits.
- Failure to provide the requested identification documents will result in refunding the order amount into the bank’s account where the customer will have to contact it back in order to release back that amount, after providing proof of identification for security purposes.
Cash on Delivery
Starting from October 1st 2015 Naty Arabia Store launched the Cash on Delivery (COD) payment for all orders within Saudi Arabia.
- The maximum allowed amount of COD is SAR 3750.00;
- Delivery of your order and payment collection will be through either Naty Arabia delivery team or through Aramex (whichever is Faster);
- It is highly recommended that you check your order to confirm that there was no mishandling in the package that could affect the quality and performance of your purchased good(s);
- In case of mishandling (package not sealed, damaged, dents) it is advice to check the product directly in the presence of delivery person, where if the product is affected return-it directly. If you accept to receive the product even though mishandled and you didn’t inform the delivery person, it will be on your responsibility. The warranty (if/ when applicable) is still valid in the case of factory defect;
- For COD Payment method a symbolic fee of SAR 50.00 will be applicable.